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Customer Service Coordinator: Home Care Packages - Permanent Part-time
  • Customer service opportunity in community care
  • Make a difference together
  • Enjoy a work life balance in a part-time role
  • An exciting time to join Chorus!


About the Organisation:


Chorus was formed in 2017 by the merge of three established WA care providers, Care Options, Community First International and Volunteer Task Force. We are an Australian

not-for-profit organisation providing services in Aged Care, Disability, Mental Health and Volunteering. Together our new organisation will deliver care and services to over 10,000 clients across metropolitan and regional WA with a 500-strong workforce and over 600 volunteers. What we believe as an organisation defines the way we work, every day.


We value being Responsive, Practical, Empowering and Respectful.


Working with Chorus gives you the opportunity to work with a diverse range of people, support independence, empower people, ensure people feel connected to others, give something back to your community, and most importantly, make a difference.


About the Role:


A fantastic opportunity has arisen for an individual who is interested in pursuing a career in customer service within the community care sector. We are interested in hearing from individuals who are looking to expand on and deliver quality services to customers and who have extensive experience in a customer centred sales environment. This position is part-time, 38 hours a fortnight.


The primary purpose of this position is to ensure maximum customer satisfaction delivering an outstanding customer service experience and involvement to new and potential customers, their families, and other key stakeholders. As a result a thorough understanding and experience in the care industry is not essential.


The successful candidate would be able to demonstrate the following attributes:

  • Extensive experience in a customer centred sales environment;
  • A passion for providing stand out customer service;
  • Demonstrated sales experience with a real drive to achieve and exceed targets;
  • Energetic with an infectious personality that customers will feel comfortable with;
  • A determination to succeed coupled with a desire to thrive in a competitive environment;
  • A passion for developing and nurturing relationships with current and potential customers, their families, and other key stakeholders;
  • Experience working in a goal orientated environment by setting and delivering on key performance indicators;
  • Able to work both autonomously, responsible for your own region, as well as within a high functioning team;
  • Self-motivated with a professional can-do attitude, taking pride in doing a job beyond expectation;
  • An awesome work ethic, which includes attention to detail and strong proven financial acumen;
  • Outstanding written and verbal communication skills;
  • Excellent time management and organisational skills;
  • Microsoft Excel experience will be advantageous.


  • National Police Clearance of 6 months or less currency;
  • Current Western Australian Drivers Licence;
  • Own vehicle;
  • Unlimited rights to work in Australia.

What we will offer you:

  • Attractive salary packaging options (up to $15,900 per year tax free) & an additional $2,650 for Meals and Entertainment;
  • Excellent training and development opportunities;
  • A supportive and collaborative team environment;
  • Access to pro-rata long service leave at 7 years of continuous service;
  • Automatic entry to the Chorus Life recognition and reward program;
  • Access to our Employee Assistance Program.


Application Instructions:


Please submit your application online and include a cover letter and resume uploaded as one document.


Chorus  is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply


Applicants must have the right to live and work in Australia.


To view all current vacancies, visit Chorus


Please note that unsolicited resumes and contact from recruitment agencies will not be accepted.

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